Meta Improves Support System with AI Technology

Meta AI Support

Meta is addressing longstanding issues with its customer support system by implementing AI-powered updates. The company has acknowledged that its support processes havent always met user expectations and is introducing a new support hub on Facebook and Instagram with an AI chat feature. Meta has also improved account recovery processes with better alerts and AI-based device detection. The company reports a 30% increase in successful hacked account recovery in the US and Canada as a result of these improvements.

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Category: Gadgets

Tags: Technology, Social Media